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When logging in, you did not present a TransUnion Direct digital certificate, the digital certificate you presented has expired, or the digital certificate does not belong to you.
If you have a digital certificate, please click on the Back to Direct Home below. Do not click Cancel on the popup screen. You must click on the correct digital certificate. You must also ensure that the digital certificate has not expired by checking the Valid from and to dates.
If you don’t have a digital certificate or your digital certificate has expired, please click here to download one now. Please call 1-800-813-5604 if you require additional support. Error code 801.